Articles
Customer Success Story: The Mystic Florist
About The Mystic Florist Shop Richard Carrillo has been a professional florist for more than 30 years. His Mystic, Connecticut floral shop, The Mystic Florist, specializes in beautiful floral arrangements—with styles that include New York City Contemporary, Hawaiian Tropical, and New England Wild and Country for weddings, anniversaries, bridal, and other special events. Like Many…
Why Our Customers Choose OnDeck
ONDK: An Incredible Milestone for the OnDeck Team
In 2007, OnDeck launched with one goal in mind: to power the growth of small business through lending and technology innovation. Over the last seven years, we’ve made tremendous strides by staying 100% focused on small businesses and meeting their financing needs. And today, we reached an incredible milestone in our company’s journey. We’re excited…
Customers Told Us What They Really Thought of Us
In November we invited five customers to OnDeck to share their experiences getting a small business loan—what was it like, was it easy, was it time consuming? Not long ago we shared what they thought of their experience with the bank—they unanimously agreed, bankers just don’t get Main Street. Then we held our breath and…
Sometimes It’s the Little Things that Ruin Your Credit
You might be surprised to learn how some seemingly harmless things can make a mess of your personal credit—making it harder to get a small business loan. Not long ago, I came across a list of five seemingly harmless things Gerri Detweiler, Director of Consumer Education for Credit.com, suggests wreak havoc on your credit score—you…
5 Key Rules for Handling Customer Complaints on the Internet
This past October, a restaurant in Kansas City found itself involved in a “Yelp battle” of sorts after a disgruntled customer questioned their takeout policy. Now while this back and forth may be entertaining to read, was it good for business? Here are 5 tips to live by when addressing an angry customer online: 1.…
The 9 Songs that Speak to Every Small Business Owner
It’s the holiday season, and as a small business owner, the chances are you’re going nonstop to stay on top of the holiday season and finish up the year strong. If you need to decompress, here are some classic songs that any small business owner can relate to. 1. “Takin’ Care of Business” Bachman-Turner Overdrive,…
3 Ways to Win Government Contracts
On a typical day, there are between 25,000 and 30,000 active government contracts available on the Federal Business Opportunities website. For entrepreneurs and small business owners, this amounts to thousands of chances to grow your company with the help of the federal government. While you may know about government contracts, you might be wondering how…
My Banker Turned Down My Loan Application, Now What?
You’re not alone. Depending upon the study you read, as many as 40% to 90% of small business owners get turned away by the bank—many of them are strong and healthy businesses, but get rejected for a number of reasons. If you’ve been turned down by the bank, here’s what you should do next: 1.…
5 Things Small Business Owners Need to Know About the New Facebook Updates
The relationship between Facebook and small businesses has been rocky at best. Initially, the site offered a huge opportunity for small businesses to reach massive audiences. Unfortunately, that opportunity dwindled once Facebook updated its newsfeed algorithm and started requiring businesses — both large and small — to pay in order to have their posts seen.…
Small Business Owners, Are Your Employees Excited About Your Holiday Party?
Are your employees looking forward to your office holiday party? For many small businesses, the company party is a great way to end the year and something their employees look forward to. What makes a successful party? Some food, a nice venue, and the opportunity to socialize with friends and coworkers usually make for a…
The 3 Most Effective Ways to Get Vendor Discounts
Creating successful relationships with vendors is every bit as important as the relationships you build with your customers. It doesn’t really matter if you sell a product or provide a service, most small business owners’ work with suppliers who either provide the goods you sell or products that help you deliver the service you offer.…
What Your Small Business Must Do Before the End of December
The holiday season is finally upon us, and while your small business may be focused on creating more happy customers this holiday season, there is another important consideration to keep in mind: the end of the year. Yes, the New Year is right around the corner. For your business, that means now is the perfect…
Is a Personal Mentor Too “Old School” in Today’s Technological World?
With tools like my smartphone, tablet, or laptop, I basically have the collected wisdom of the world at my fingertips; do I really need a personal mentor to help me build a successful small business? This isn’t an unreasonable question, and one David R. Bobbit, president of the SCORE Foundation helps answer. SCORE is a…
The 5 Coolest Small Businesses in Los Angeles
Los Angeles is known as a hotspot of movie stars, musicians and other celebrities, but did you also know that it is home to some of the coolest small businesses in the country? Today, Los Angeles is a go-to destination for budding entrepreneurs and skilled small business owners looking to make waves in their respective…