Get in touch.
Need help? We’re here for you. Want to talk to a human? Our lending advisors and support team are here to answer all your questions.
Chat with us.
Get answers in real-time. Connect with our team
during business hours or with our virtual assistant 24/7.
Monday: 9 am – 6pm (ET)
Tuesday: 9 am – 6pm (ET)
Wednesday: 9 am – 6pm (ET)
Thursday: 9 am – 6pm (ET)
Friday: 9 am – 6pm (ET)
Saturday & Sunday: Closed
*Business hours may be subject to change on holidays.
Need help?
With a new financing?
You can reach our Lending Advisor team at
1-855-704-7458 or via email at info@journeycapital.ca
With an existing financing?
You can reach our Account Management team at 1-855-708-3602 or via email at customersuccess@journeycapital.ca
With your account?
You can reach our Customer Service team at 1-855-838-4909 or via email at customer.service@journeycapital.ca
With partner program inquiries?
You can reach our Partnerships team at 1-855-621-0991 or via email at partnerships@journeycapital.ca